Frequently Asked Questions
Everything you need to know about shopping with Shannoh
Shannoh offers a curated range of modest Islamic clothing including abayas, hijabs, thobes, kurtas, kaftans, prayer garments, and accessories such as khimars, kufis, prayer mats, and tasbih beads.
Once your order ships, you’ll receive an email with a tracking number and a link to monitor your package in real time.
We accept all major credit and debit cards, PayPal, and other secure online options. All transactions are protected by SSL encryption.
Yes, returns are accepted within 30 days of delivery if the item is unworn and in original condition. You can also exchange your item for a different size or color.
Each product page includes a detailed size chart. If you need more guidance, our support team can help you find the best fit based on your measurements.
Yes, many items can be customized in length, fit, and sleeve style. You can include your specific measurements or adjustments in the order notes.
We use high quality fabrics such as crepe, chiffon, cotton blends, and linen. Each piece is chosen for comfort, breathability, and modest coverage.
Most garments can be machine washed on a gentle cycle with cold water. Hang dry only and avoid bleach or harsh detergents to preserve fabric quality.
Yes, all Shannoh products are responsibly produced with attention to quality, fair labor, and sustainable fabric sourcing wherever possible.
You can reach us via email at shahnaz@shannoh.com, or on our official social media pages. We respond within 24 hours.